Some customers may reduce a T-Mobile plan online with the aid of a representative.
Life can throw unexpected events at people. A loss of a job, a sudden reduction in income bought on by market reactions, or just a realization that spending is out of control and cutbacks are in order for the household can mean financial hardship. Customers with a post-paid calling plan with T-Mobile have the option to change calling plans, offering one area for the household to reduce expenditures. The good news is that many customers can do this without ever having to speak with a T-Mobile representative.
Instructions
1. Access your account with T-Mobile, by logging into your account on the T-Mobile website. Provide your phone number and password, assigned when you first took out a contract with T-Mobile.
2. Click on the link for "Manage" and select the option for "Plans and Services." Click on the option for "Change Plan."
3. Select the option for "Add/Remove" and click "Change/Manage Services." Select the plan you want, read the particulars of the plan, and click on the option for "Submit Changes." A confirmation page will load reflecting those changes and informing you the plan will take effect at the start of the next billing cycle.
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