Disable Razr voicemail by contacting AT&T.
AT&T offers voice mail to customers with Motorola Razrs for little to no charge. This allows subscribers the ability to receive audio mail from callers. The subscriber can then call the voice mail to hear the message left by callers This feature is helpful for people who cannot access their phones at all times, but may be bothersome for people who do not have a need for it.
Instructions
1. Press and hold the 1 button on your cellular phone keypad. It should begin dialing a number that appears on your screen or will otherwise only show a 1. If the 1 shows, you do not have a voice mail number programmed into your phone and it is likely you do not have voice mail.
2. Listen to the phone call message to determine whether it connects you to your voice mail inbox. If it connects, then you are a voice mail subscriber. It will likely connect you to AT&T or tell you that the service is not available otherwise.
3. Back up important voice mail if your voice mail service is activated. You can back these messages up by using an external recording device, such as a voice recorder, and holding it up next to the phone as it plays. When you deactivate your voice mail service and decide to access it later, your previous voice mails will no longer be available.
4. Contact AT&T by dialing the customer service phone number, 800-331-0500, or pressing 611 from your Razr. You can email the company directly through your online AT&T account or visit a local retail store as well. Express your interest in removing the voice mail service from your Motorola Razr or verify that your service is not active. Once you verify that the service is on the account, the representative will deactivate it for you.
5. Verify that the voice mail service is off your account by pressing and holding your power button down to turn off your phone. Turn the phone back on and wait for it to connect to AT&T. Hold the 1 button down until it connects you to your voice mail. Listen for the voice mail greeting or the error message. You can additionally check by dialing your Motorola Razr number from a different phone. You should not hear your voice mail message, but rather continuous ringing.
Tags: voice mail, your voice mail, your voice, mail service, voice mail service