Wednesday 15 July 2015

My Razr 3 Won'T Turn On

If your Motorola RAZR V3 refuses to turn on, hold off on buying a replacement until you have narrowed down the source of the issue and have had the opportunity to resolve it on your own.


Liquid Damage


If the RAZR has been exposed to moisture, internal circuits responsible for delivering power from the battery may have shorted out. An easy way to check for this is to remove the battery and look inside its compartment for a small, round sticker about the circumference of a pencil top eraser. If the sticker is red, then the phone is likely liquid damaged and will need to be sent in for repair or replaced. If the sticker is white, then the issue may be the battery.


Battery Damage


Inspect the battery for any signs of melting or discoloration. If such symptoms are discovered, it is likely that the battery became too hot at some point and accrued damage. You will need to contact your carrier to discuss replacement options.


If the battery looks normal, check for dirt or lint that might have collected in between the gold-colored contacts on the battery. Grime can prevent the battery from connecting properly to the phone and should be cleaned gently with a cotton swab and a small dab of rubbing alcohol.


Connection Pins


Carefully inspect the gold connectors on the bottom edge of the battery compartment. If any of the pins are bent, you can carefully bend them back into position to restore proper power to your RAZR. If any of the pins are broken, you will need to contact your carrier to discuss replacement or repair options.


Unseen Damage


If the phone is not liquid damaged and both the battery and the connector pins show no signs of problems, there may be internal hardware failures that are difficult to diagnose without taking apart the phone. Contact your carrier to facilitate an in-warranty exchange (if available) or obtain information on send in your phone for repair.

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