Pantech has released two phones in North America that feature a dual sliding mechanism: the Matrix and the Duo. The former is classified as a "feature phone," running a custom set of software developed for Pantech and the Matrix. The Duo runs a tuned version of Windows Mobile 6, Microsoft's mobile operating system. The process for resetting both phones to factory software settings (also known as a "hard rest") is relatively easy.
Instructions
Pantech Matrix instructions
1. Turn on your phone and click the button under "Menu" on the screen. Use the directional pad to highlight "Settings," then press the center button.
2. Use the "down" button on the directional pad to highlight the "reset" option. Press the center button. The phone will ask you for your password; if you haven't changed your phone's password, the default is "1234."
3. Use the directional pad to highlight "Master Clear." Your phone will restart with the factory default software settings in place.
Pantech Duo instructions
4. Press the left soft key ("-') under "Start." Use the directional pad to highlight "Settings" and press the center button or "OK."
5. Use the directional pad to highlight "Security" and press the center button or "OK." Press the down directional button until "Master Clear" is selected. Press the center button or "OK."
6. Press "OK" at the warning message. Your phone will restart with its factory default settings.
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