Unlock a Net10 SIM Card
NET10 prepaid wireless phones operate with the help of a small, removable Subscriber Identity Module (SIM) card. The SIM card contains your NET10 phone number and account information. You can protect your NET10 SIM card from unauthorized use by setting a PIN code. The PIN code, when active, will need to be entered when your NET10 phone is turned on, or when your SIM is put in another phone. If you forget your PIN and enter it incorrectly, the SIM will be locked. To unlock it, contact NET10 customer support for assistance.
Instructions
1. Contact NET10 customer support by calling 1-877-836-2368. Use a phone other than your cell phone.
2. Power your NET10 phone on. "PIN Blocked" or "Enter PUK Code" will display when the SIM is locked.
3. Follow the instructions given to you by the customer service representative. You will need to enter a PUK (PIN Unblocking Key.) Enter the PUK and press "OK."
4. Enter a new SIM PIN when prompted, then press "OK." The SIM PIN should be four to eight digits.
5. Re-enter the new PIN when prompted. Press "OK" to finish unlocking your SIM card.
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