Personal audio devices may make listening more pleasurable, but they can cause frustration when they fail to sync with a computer. Whether you use a Mac or a PC, there are several steps you can take to solve problems when your computer doesn't recognize your iPod.
Mac Users
If your computer will not recognize your iPod, make sure your Mac is not in sleep mode. Sleeping computers will not operate with an iPod. You may also be missing important iTunes software, or the software may be installed only on the startup disc. To fix these, check for iTunes updates or reinsert the startup disc.
PC Users
Apple recommends that you use the "5 R's of iPod Troubleshooting" to fix an iPod that cannot be recognized by your computer. First, you should "reset" your iPod, then "retry" it to see if the computer finds it. You can also "restart" the computer, "reinstall" the iPod driver or "restore" the device on another computer.
iPod Still Not Found
If you have followed all of the aforementioned steps and your iPod is still not recognized, your computer may not meet the system requirements for the iPod. You may also try recharging the device, as a dead battery will prevent the iPod from showing up on your computer. Also try connecting the device to a USB port with high-power and check that all the drivers for your USB ports are properly installed.
Tags: your computer, your iPod, iPod also, recognize your, recognize your iPod, recognized your, recognized your computer